How it works

From prescription to pharmacy in a few taps

ONLINE PHARMACY only helps you get your prescription to the pharmacy you choose. Everything after that happens between you and the pharmacy.

1

Open the app and upload

Take a clear photo of your prescription, or pick an existing photo from your gallery. Keep the whole page in view and in good light so every line is readable.

2

Review the image

Check that the doctor’s details, date, and medicine names are clearly visible. Retake the photo if anything is blurry or cut off.

3

Share on WhatsApp

Choose the pharmacy contact you want to send it to. The app opens WhatsApp so you can send the prescription yourself.

4

Order and pay with the pharmacy

Talk to the pharmacy on WhatsApp to confirm availability, price, delivery and payment. This part happens outside the app and is between you and the pharmacy.

FAQ

Common questions

Does the app sell medicines?

No. ONLINE PHARMACY does not sell, stock, or deliver medicines, and it does not process payments for medicines.

Where do I pay?

Directly with the pharmacy you contact on WhatsApp, using whatever payment method that pharmacy offers. No medicine payment is made inside the app.

Who can see my prescription?

You decide who receives it, because you send it yourself to the pharmacy contact you choose on WhatsApp. Read our Privacy Policy for full details on what the app handles.

Is the app a substitute for a doctor?

No. The app does not provide medical advice, diagnosis or treatment. Always follow your doctor’s and pharmacist’s instructions.

What if I have a medical emergency?

Do not use the app. Call your local emergency number or go to the nearest hospital immediately.

How do I delete my information?

See the Delete my data page for how to send us a request.

Still have a question?

Send us a message and we will get back to you.