Delete my data

How to request deletion

1. Email contact@pharmacy-online.in with the subject “Delete my data”, or use our contact form (do not attach prescription images).
2. Tell us the name and phone number or email address you used, so we can find your information.
3. We may reply to confirm your identity before acting on the request.
4. We will delete the information we hold about you, except where we must keep it by law, and confirm to you once done.

We aim to respond within 30 days.

What you can delete yourself

• Remove the App from your phone and revoke camera and photo permissions in your phone settings.
• Delete the prescription messages you sent in WhatsApp. Copies that the pharmacy already received are held by the pharmacy, so ask the pharmacy directly to delete them.

See our Privacy Policy for more on how information is handled.